Shipping

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has dispatched.

Please allow 14 -21 days from shipping to arrival. 

Your delivery timeframe will be dependent on the country you’re shipping to.

Domestic and International Shipping Rates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

We offer FREE standard shipping to:

Australia

Austria

Belgium

Brazil

Canada

Denmark

Finland

France

Germany

Greece

Hong Kong

Hungary

Ireland

Indonesia

Israel

Italy

Japan

Kazakhstan

Korea

Luxembourg

Malaysia

Mexico

Netherlands

New Zealand

Norway

Poland

Portugal

Russia

Saudi Arabia

Singapore

Spain

Sweden

Switzerland

Thailand

Turkey

Ukraine

United Kingdom

United States

Vietnam

 

Shipping option

Estimated delivery time

Price

Free Standard Shipping

Up to 14 business days after dispatch

$0

Standard Rate

up to 14 business days after dispatch

$12

Premium Shipping

Estimate on enquiry

$35

In-store pickup

 

We do not offer in-store pick up. 


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.  Allan Campion Food and Travel is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@allancampion.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We do not ship to PO Boxes, APO/FPO addresses.

 

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@allancampion.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

On average our delivery time is 2 weeks from dispatch. Your delivery timeframe will be dependent on the country you’re shipping to.

There are several reasons your order may be delayed:

Not allowing up to 2 weeks for delivery

The order may be held up in customs and is awaiting clearance

Any unforeseen circumstances holding up the supply chain such as a natural disaster

If your order has not arrived after 2 weeks, please contact info@allancampion.com with your order number and we’ll look into it for you.

Our full returns policy is online here.