Help Center

FAQ's

Frequently Asked Questions

Where is your business based?

How do I contact your company if my question isn’t answered here?

How do I track my order?

Which payment methods do you accept?

Do you sell gift cards?

Do you accept international credit cards?

Shipping & Delivery Where do you ship to?

What if my country isn’t on the list?

How do you manage free shipping internationally?

When will I receive my order?

Do you have a click and collect service?

What can cause my order to be delayed?

Refunds - What is your refund policy?

What if I received a faulty product?

How do I change the wrong address on my order?